What is your shipping policy?
We do our best to ensure that your item is shipped safely and in a timely manner. Please allow 8-10 days for shipping upon received payment. All packages will be routinely packaged on Fridays, and sent via USPS unless otherwise noted. Currently, we only ship within the continental US, but we're hoping to expand soon! Please email firstname.lastname@example.org if you have any shipping questions.
What is your policy for refunds and exchanges?
We care very much about your shopping experience with Clothed in Victory. If you receive your item damaged, or it is lost, be sure to email email@example.com immediately. Keep all parts of the item/packaging as it may be necessary to file a claim with the USPS. We will replace packages that are lost in the mail and orders that were shipped incorrectly for any reason (ie. accidentally sending a color, size, or variation that does not match your original order). We will do everything in our power to make sure your order is correct and you are satisfied. Keep in mind that we do not offer cash refunds except for extreme circumstances, which will be handled on a case-by-case basis. Before ordering, please refer to our size charts to ensure an accurate fit.
What is your pricing policy?
Clothed in Victory is a family-owned business, and we pride ourselves in providing quality products at reasonable prices. Clothed in Victory reserves the right to revise prices, limit quantities, correct pricing errors, and refuse any orders for any reason.
If you have a question, please email us at firstname.lastname@example.org, and we will respond as soon as we can.